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GDPR Compliance

Last updated: September 2026

Our Commitment to Data Protection

Magentacliff is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with data protection regulations and your rights as a data subject.

Data Controller

Magentacliff acts as the data controller for personal information collected through our website and services. We determine how and why your personal data is processed.

Contact for data protection matters: [email protected]

Lawful Basis for Processing

We process your personal data under the following lawful bases:

Contractual Necessity

Processing is necessary to perform our contractual obligations when you engage our property consultation services.

Legitimate Interests

We process data based on our legitimate business interests, including:

  • Improving our services and website
  • Preventing fraud and ensuring security
  • Business administration and planning

Consent

Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Legal Obligation

Processing necessary to comply with legal requirements, such as tax and accounting obligations.

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access

You can request a copy of the personal data we hold about you. We will provide this within one month of your request, free of charge.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances, including:

  • The data is no longer necessary for the purposes it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restriction of Processing

You can request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used, and machine-readable format and have it transmitted to another controller.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects concerning you.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected] with the following information:

  • Your full name and contact details
  • Details of your specific request
  • Proof of identity (if required to verify your identity)

We will respond to your request within one month. In complex cases, we may extend this by two additional months and will inform you if this is necessary.

Data Security Measures

We implement appropriate technical and organisational security measures to protect your personal data, including:

  • Secure data storage systems
  • Access controls and authentication
  • Regular security assessments
  • Staff training on data protection
  • Confidentiality agreements with third parties

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

  • Service-related data: typically 7 years from completion of services
  • Marketing communications: until you unsubscribe
  • Website cookies: as specified in our Cookies Policy

International Data Transfers

We process data primarily within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Data Breach Notification

In the event of a data breach likely to result in a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach.

Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

Updates to This Notice

We may update this GDPR compliance notice to reflect changes in our practices or legal requirements. Please review this page periodically for the latest information.

Contact Us

For questions about GDPR compliance or to exercise your data protection rights, please contact us at [email protected].

Magentacliff

Elite property rental consultation serving Leeds and surrounding areas.

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