Privacy Policy

Last updated: September 2026

Introduction

Magentacliff respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect information when you use our website or engage our services.

Information We Collect

We collect and process the following types of personal data:

  • Contact information: name, email address, postal address
  • Service preferences: selected services, property requirements, budget information
  • Communication records: correspondence via email or other channels
  • Website usage data: pages visited, time spent on site, browser type, IP address

How We Use Your Information

We use your personal data for the following purposes:

  • To provide property consultation and relocation services
  • To respond to your enquiries and service requests
  • To communicate updates relevant to your property search
  • To improve our website and services
  • To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity: to fulfill our service obligations to you
  • Legitimate interests: to operate our business and improve our services
  • Consent: where you have explicitly agreed to specific uses of your data
  • Legal compliance: to meet regulatory requirements

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with:

  • Property owners and managing agents when facilitating your property search
  • Service providers who assist in operating our business (subject to confidentiality agreements)
  • Legal authorities when required by law

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Service-related data is typically retained for seven years following completion of services.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Cookies

Our website uses cookies to improve functionality and user experience. For detailed information about our use of cookies, please see our Cookies Policy.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about this privacy policy or how we handle your personal data, please contact us at [email protected].